Last Updated: 12 Augest, 2024

Welcome to Healingor. By using our website, healingor.com (the “Site”), you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using the Site.

1. General Information

• Website Name and URL: Healingor, healingor.com.
• These Terms apply to all users of the Site, including but not limited to customers, browsers, and vendors.

2. Account Creation

• No Account Required: You do not need to create an account to make a purchase on our Site.
• Age Restrictions: There are no age restrictions for using our Site.

3. Product Information

• Product Description: Healingor offers healing crystals. Please note that these stones are naturally formed, and as such, they may have uneven colors, natural ice cracks, and tiny impurities.

4. Pricing and Payment

• Pricing: Our product prices are determined based on the market price of materials and the product manufacturing process.
• Payment Methods: We currently accept payments through PayPal.

5. Order Processing

• Processing Time: All orders are processed within 48 hours.
• Order Modifications: You can modify your order within 24 hours of placing it.

6. Shipping

• Shipping Time: Estimated delivery time is 7-14 days.
• Lost Packages: If your order is lost, we will send you a replacement at no additional cost.
• Damaged Packages: If your order arrives damaged, please contact us for a resolution.
• Delayed Packages: If your package is delayed, you can contact us or check the status on our website.

7. Returns and Refunds

• Returns: Returns are accepted within 30 days of receipt, provided that the goods are intact. For more details, refer to our Returns Policy.

8. User Conduct

• Prohibited Activities: Users are prohibited from engaging in any activities that could harm the Site, its services, or other users. This includes, but is not limited to, unauthorized access, misuse of content, and fraudulent activities.

9. Intellectual Property

• Content Ownership: All content, images, and trademarks on this Site are the property of Healingor and are protected by intellectual property laws. You may not use any content from the Site without our express permission.

10. Limitation of Liability

• General Limitation: Healingor’s liability is limited to the extent permitted by law. We are not liable for any damages beyond the value of the products purchased.

11. Governing Law

• Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of China, without regard to its conflict of law principles.

12. Changes to the Terms

• Updates: We reserve the right to update or modify these Terms at any time. Changes will be posted on our website.

13. Contact Information

• Support: If you have any questions or concerns regarding these Terms, please contact us at support@healingor.com.