Shipping
What is the estimated delivery time for different regions?
Generally speaking, the time varies from country to country, roughly 7-15 days can be delivered.
Do you offer international shipping? If so, which countries do you ship to?
Yes, we offer delivery to North America, Australia, Japan, Europe and other countries.
Payments
What payment methods do we accept?
Currently we support PayPal payment.
Can you modify or cancel your orders?
All orders are processed within 48 hours. You can modify your order within 24 hours of placing it.
Returns
What is your return policy?
Returns are accepted within 30 days of receipt, provided that the goods are intact. For more details, refer to our Returns Policy.
How can customers request a refund?
To initiate a refund, please fill out our contact form on the contact page. You will need to provide the following information:
- Your order ID
- Your email address
- Other relevant order details
- Your PayPal account information (for refund processing)
Who is responsible for return shipping costs?
If the product arrives damaged or broken, we sincerely apologize. We will resend the product to you at no additional cost. Alternatively, you may choose to request a refund.
If a refund is requested because you do not like the item, you are responsible for the return shipping costs.
Couldn’t find your answer?
We’re here to help. lf you couldn’t find the information you were looking for. Please reach out to us directly, Our team is eager to assist you!
Contact us